Set up our support the way Strawberry runs theirs
Worked for 41s 
- Connected your helpdesk and billing
- Learned from 200 resolved cases
- Draft setup ready for review
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Triage the queue, reproduce issues, resolve cases, and file bugs. It's how we run our own support.
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Queue triageRoutine · Every hour Done
Worked for 41s
- Read 27 new cases with their history
- Drafted 19 replies
- Escalated 2 billing issues
Queue sorted and ready
Why can't this customer export their invoices?
Worked for 41s
- Checked their plan and billing history
- Reproduced the error in the app
- Cause found: expired card on file
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Refund last month for this customer and let them know
Worked for 41s
- Refund prepared, waiting for approval
- Refund confirmed in billing
- Reply sent
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File a bug for the export issue
Worked for 41s 
- Wrote steps to reproduce
- Attached 2 screenshots and the error
- Issue filed and linked to 3 cases
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Why a browser, not a chatbot
Support answers live in five tools and the product itself. Strawberry checks them all.
- Uses your helpdesk, billing, and CRM while you're logged in.
- Opens the product to see what the customer sees.
- Works across many tabs at once.
More to try
- Update the help center from cases that keep coming back.
- Review one account's health: usage, open issues, and renewal risk.
- Escalate an issue to the right owner with the evidence they need.
Bring in your team
Save what your best agents know as team skills and every companion answers the way they would. Put triage on a Routine and every shift starts sorted.
Experience Strawberry for free
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